State Farm Bank: All good WORDS, but VERY SLOW TO take actions...

A State Farm Bank customer review by GetHuman user ~flutters from November 10th, 2017

Background on ~flutters's case

GetHuman: ~flutters - can you tell our other State Farm Bank customers when your case took place?
~flutters: Yes. It was late at night, on November 4th.
GetHuman: Did you reach out to State Farm Bank, and if so, how?
~flutters: I used the 877-734-2265 number I found for on the GetHuman State Farm Bank customer phone number page I was on: State Farm Bank Customer Service Phone Number
GetHuman: And which of these common State Farm Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~flutters a list of common State Farm Bank problems)
~flutters: "Complaint" was why I was trying to call.

~flutters's review of State Farm Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's State Farm Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~flutters: All good WORDS, but VERY SLOW TO take actions. I was TOLD things would happen and they did not. After taking * weeks to firmly establish a loan and required checking accout and many dissapointments, I pulled my loan to another financial establishment and closed this account. Would not recommend.
GetHuman: Let's quantify your experience contacting State Farm Bank. On a scale of 1 to 5, how easy is it go get help on a State Farm Bank problem?
~flutters: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~flutters: I'd give them a one out of five on communication.
GetHuman: And what about State Farm Bank's ability to quickly and effectively address your problem?
~flutters: For that I would say four out of five.
GetHuman: And finally- any advice for other State Farm Bank customers?
~flutters: Call them early in the day or late. Don't forget any personal or account information you might need for State Farm Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~flutters taken from his State Farm Bank customer service problem that occurred on November 4th, 2017.

State Farm Bank

3.00 of 5 stars | 20 reviews

~flutters's State Farm Bank Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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