State farm bank just like their insurance cover...

A State Farm Bank customer review by GetHuman user ~mrw from November 4th, 2017

Background on ~mrw's case

GetHuman: ~mrw - can you tell our other State Farm Bank customers when your case took place?
~mrw: Yes. It was evening, on November 1st.
GetHuman: Did you reach out to State Farm Bank, and if so, how?
~mrw: I used the 877-734-2265 number I found for on the GetHuman State Farm Bank customer phone number page I was on: State Farm Bank Customer Service Phone Number
GetHuman: And which of these common State Farm Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~mrw a list of common State Farm Bank problems)
~mrw: "Complaint" was why I was trying to call.

~mrw's review of State Farm Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's State Farm Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mrw: State farm bank just like their insurance coverage is a consumer nightmare. Do not do any business with this company. I've learned the hard way. Felt like they could be trusted. Their to big with no organization. Obviously the way their employees are paid reflects greed with the company. First, my home had severe storm damage along with ** other homes in my subdivision. All homes had wind damage from the same storm. Out of these homes * were insured by state farm. All claims denied by state farm. Same adjuster looked at the homes each explanation was varied as to why no coverage by state farm. It was obviously wind damage from same storm to all these homes. Next, problem. I financed a vehicle through state farm bank. Sold the vehicle, paid loan off. Been waiting for title to sign over to new owner. The bank sends it to someone else with same last name. Address that was on loan was obviously not correct according to moron at bank. How frustrating. To deal with a huge company that
GetHuman: Let's quantify your experience contacting State Farm Bank. On a scale of 1 to 5, how easy is it go get help on a State Farm Bank problem?
~mrw: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mrw: I'd give them a three out of five on communication.
GetHuman: And what about State Farm Bank's ability to quickly and effectively address your problem?
~mrw: For that I would say two out of five.
GetHuman: And finally- any advice for other State Farm Bank customers?
~mrw: Call them early in the day or late. Don't forget any personal or account information you might need for State Farm Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mrw taken from his State Farm Bank customer service problem that occurred on November 1st, 2017.

State Farm Bank

3.00 of 5 stars | 20 reviews

~mrw's State Farm Bank Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like State Farm Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with State Farm Bank in any way.

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