State Farm: i'm not happy with the way i'm getting the run...
A State Farm customer review by GetHuman user ~sonia griffin from November 25th, 2017
Background on ~sonia griffin's case
GetHuman: ~sonia griffin - can you tell our other State Farm customers when your case took place?
~sonia griffin: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to State Farm, and if so, how?
GetHuman: And which of these common State Farm customer issues best describes the reason you wanted to talk to them?
(Shows ~sonia griffin a list of common State Farm problems)
~sonia griffin: "Cancel or Change Account" was why I was trying to call.
~sonia griffin's review of State Farm customer service
GetHuman: So how would you sum up your experience for GetHuman's State Farm customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sonia griffin: i'm not happy with the way i'm getting the run around about my car and the repairs and it's not right.
GetHuman: Let's quantify your experience contacting State Farm. On a scale of 1 to 5, how easy is it go get help on a State Farm problem?
~sonia griffin: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sonia griffin: I'd give them a five out of five on communication.
GetHuman: And what about State Farm's ability to quickly and effectively address your problem?
~sonia griffin: For that I would say five out of five.
GetHuman: And finally- any advice for other State Farm customers?
~sonia griffin: Call them early in the day or late. Don't forget any personal or account information you might need for State Farm to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sonia griffin taken from his State Farm customer service problem that occurred on November 22nd, 2017.