SteepandCheap.com: Best customer service ever! I had accidently ch...
A SteepandCheap.com customer review by GetHuman user ~KR from November 22nd, 2017
Background on ~KR's case
GetHuman: ~KR - can you tell our other SteepandCheap.com customers when your case took place?
~KR: Yes. It was evening, on November 16th.
GetHuman: Did you reach out to SteepandCheap.com, and if so, how?
GetHuman: And which of these common SteepandCheap.com customer issues best describes the reason you wanted to talk to them?
(Shows ~KR a list of common SteepandCheap.com problems)
~KR: "Make a purchase" was why I was trying to call.
~KR's review of SteepandCheap.com customer service
GetHuman: So how would you sum up your experience for GetHuman's SteepandCheap.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KR: Best customer service ever! I had accidently chosen *-day shipping when checking out on SAC. But I had also chosen combined shipping so the order was held. I called today to ask if I could change that to the cheapest shipping option and it was changed right away. Five star service!
GetHuman: Let's quantify your experience contacting SteepandCheap.com. On a scale of 1 to 5, how easy is it go get help on a SteepandCheap.com problem?
~KR: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KR: I'd give them a three out of five on communication.
GetHuman: And what about SteepandCheap.com's ability to quickly and effectively address your problem?
~KR: For that I would say four out of five.
GetHuman: And finally- any advice for other SteepandCheap.com customers?
~KR: Call them early in the day or late. Don't forget any personal or account information you might need for SteepandCheap.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KR taken from his SteepandCheap.com customer service problem that occurred on November 16th, 2017.