SteepandCheap.com: Order got shipped to the wrong address, and ite...

A SteepandCheap.com customer review by GetHuman user GetHuman-389782 from November 19th, 2017

Background on GetHuman-389782's case

GetHuman: GetHuman-389782 - can you tell our other SteepandCheap.com customers when your case took place?
GetHuman-389782: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to SteepandCheap.com, and if so, how?
GetHuman-389782: I used the 800-409-4191 number I found for on the GetHuman SteepandCheap.com customer phone number page I was on: SteepandCheap.com Customer Service Phone Number
GetHuman: And which of these common SteepandCheap.com customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-389782 a list of common SteepandCheap.com problems
GetHuman-389782: "Warranty claim" was why I was trying to call.

GetHuman-389782's review of SteepandCheap.com customer service

GetHuman: So how would you sum up your experience for GetHuman's SteepandCheap.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-389782: Order got shipped to the wrong address, and item was out of stock. I was refunded the cost of the item and shipping. I also got some stickers. *****
GetHuman: Let's quantify your experience contacting SteepandCheap.com. On a scale of 1 to 5, how easy is it go get help on a SteepandCheap.com problem?
GetHuman-389782: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-389782: I'd give them a five out of five on communication.
GetHuman: And what about SteepandCheap.com's ability to quickly and effectively address your problem?
GetHuman-389782: For that I would say five out of five.
GetHuman: And finally- any advice for other SteepandCheap.com customers?
GetHuman-389782: Call them early in the day or late. Don't forget any personal or account information you might need for SteepandCheap.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-389782 taken from his SteepandCheap.com customer service problem that occurred on November 13th, 2017.

SteepandCheap.com

4.00 of 5 stars | 24 reviews
SteepandCheap.com ReviewsSteepandCheap.com's Phone NumberAll SteepandCheap.com contact infoGeneral SteepandCheap.com customer service info
GetHuman-389782's SteepandCheap.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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