Stein Mart: I was feeling like I was about to faint and * s...
A Stein Mart customer review by GetHuman user ~Very Happy Customer from November 15th, 2017
Background on ~Very Happy Customer's case
GetHuman: ~Very Happy Customer - can you tell our other Stein Mart customers when your case took place?
~Very Happy Customer: Yup. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Stein Mart, and if so, how?
GetHuman: And which of these common Stein Mart customer issues best describes the reason you wanted to talk to them?
(Shows ~Very Happy Customer a list of common Stein Mart problems)
~Very Happy Customer: "Warranty claim" was why I was trying to contact.
~Very Happy Customer's review of Stein Mart customer service
GetHuman: So how would you sum up your experience for GetHuman's Stein Mart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very Happy Customer: I was feeling like I was about to faint and * staff members from the Houston *Fondren location very extremely helpfull* Alex got a piece or cardboard to use as a fan while the other employee brought me a chair, water and even offered peanut butter crackers for me to feel better and I certainly did immediately. Outstanding service members!
GetHuman: Let's quantify your experience contacting Stein Mart. On a scale of 1 to 5, how easy is it go get help on a Stein Mart problem?
~Very Happy Customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very Happy Customer: I'd give them a three out of five on communication.
GetHuman: And what about Stein Mart's ability to quickly and effectively address your problem?
~Very Happy Customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Stein Mart customers?
~Very Happy Customer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Stein Mart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Very Happy Customer taken from his Stein Mart customer service problem that occurred on November 5th, 2017.
Stein Mart
1.00 of 5 stars | 11 reviews
~Very Happy Customer's Stein Mart Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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