Stein Mart: trying to get my bill resolved for over * month...
A Stein Mart customer review by GetHuman user GetHuman-401765 from November 23rd, 2017
Background on GetHuman-401765's case
GetHuman: GetHuman-401765 - can you tell our other Stein Mart customers when your case took place?
GetHuman-401765: Yes I can. It was late at night, on November 19th.
GetHuman: Did you reach out to Stein Mart, and if so, how?
GetHuman: And which of these common Stein Mart customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-401765 a list of common Stein Mart problems)
GetHuman-401765: "Change order" was why I was trying to contact.
GetHuman-401765's review of Stein Mart customer service
GetHuman: So how would you sum up your experience for GetHuman's Stein Mart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-401765: trying to get my bill resolved for over * months now. Take me off ALL subscriptions, e-mails, and ANYTHING that has to do with your store. Lynne Hughes **** Woods Crossing Roanoke, va... *****
GetHuman: Let's quantify your experience contacting Stein Mart. On a scale of 1 to 5, how easy is it go get help on a Stein Mart problem?
GetHuman-401765: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-401765: I'd give them a two out of five on communication.
GetHuman: And what about Stein Mart's ability to quickly and effectively address your problem?
GetHuman-401765: For that I would say one out of five.
GetHuman: And finally- any advice for other Stein Mart customers?
GetHuman-401765: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Stein Mart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-401765 taken from his Stein Mart customer service problem that occurred on November 19th, 2017.
Stein Mart
1.00 of 5 stars | 11 reviews
GetHuman-401765's Stein Mart Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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