Straight Talk: I have called his line more than once and still...

A Straight Talk customer review by GetHuman user ~too dumb to knw better from November 20th, 2017

Background on ~too dumb to knw better's case

GetHuman: ~too dumb to knw better - can you tell our other Straight Talk customers when your case took place?
~too dumb to knw better: Yes. It was late at night, on November 17th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
~too dumb to knw better: I used the 800-876-5753 number I found for on the GetHuman Straight Talk customer phone number page I was on: Straight Talk Customer Service Phone Number
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~too dumb to knw better a list of common Straight Talk problems)
~too dumb to knw better: "Lower my bill" was why I was trying to call.

~too dumb to knw better's review of Straight Talk customer service

GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~too dumb to knw better: I have called his line more than once and still can't get a local number put on my cell phone. And then it asked you to press * for english, well ifhis is english I need to go back to shool, cause I ain't learned nothing. How bout just tryin to help just a little bit, and get someone tht can actually hel with my problem, andf not keep telling what I need. Why ca someone give me what I need when I call.
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~too dumb to knw better: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~too dumb to knw better: I'd give them a four out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~too dumb to knw better: For that I would say three out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~too dumb to knw better: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~too dumb to knw better taken from his Straight Talk customer service problem that occurred on November 17th, 2017.

Straight Talk

1.90 of 5 stars | 736 reviews

~too dumb to knw better's Straight Talk Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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