Straight Talk: I've been on the phone so long just to get it...
A Straight Talk customer review by GetHuman user ~waiting... from November 26th, 2017
Background on ~waiting...'s case
GetHuman: ~waiting... - can you tell our other Straight Talk customers when your case took place?
~waiting...: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
~waiting...: I used the 800-876-5753 number I found for on the GetHuman Straight Talk customer phone number page I was on: Straight Talk Customer Service Phone Number
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
Shows ~waiting... a list of common Straight Talk problems
~waiting...: "Cancel service" was why I was trying to call.
~waiting...'s review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~waiting...: I've been on the phone so long just to get it switched to my new one and the first guy tried to tell me it wasn't a strait talk phone and said it would just be a few min to get me xferd to the next dept still on hols but not hanging up. i dont want to start over...still waiting
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~waiting...: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~waiting...: I'd give them a one out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~waiting...: For that I would say three out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~waiting...: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~waiting... taken from his Straight Talk customer service problem that occurred on November 16th, 2017.
1.90 of 5 stars | 736 reviewsStraight Talk ReviewsStraight Talk's Phone NumberAll Straight Talk contact infoGeneral Straight Talk customer service info
~waiting...'s Straight Talk Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Straight Talk, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Straight Talk in any way.