Straight Talk: this is the most crappiest phone maker and serv...

A Straight Talk customer review by GetHuman user ~madison kilgore from November 27th, 2017

Background on ~madison kilgore's case

GetHuman: ~madison kilgore - can you tell our other Straight Talk customers when your case took place?
~madison kilgore: Sure. It was afternoon, on November 20th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
~madison kilgore: I used the 800-876-5753 number I found for on the GetHuman Straight Talk customer phone number page I was on: Straight Talk Customer Service Phone Number
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~madison kilgore a list of common Straight Talk problems)
~madison kilgore: "Transfer Phone Number" was why I was trying to call.

~madison kilgore's review of Straight Talk customer service

GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~madison kilgore: this is the most crappiest phone maker and service ever they don't understand what helping costumers is. if I was you unless you want the most stupid piece of junk don't get one rate * stars my mom tried it out so her phone messed up so they sent her a phone that wont activate and they will not even let her trade different phone like Samsung is or iPhone for nothing it is like throwing away $*** they don't even sell cases for it. my cheap version phone is better then that one I am starting to wander when my dads will mess up please read the reviews before you ever get any kind of phone or phone carriers there is nothing more crappier then a strait talk phone please never try strait talk phone you mistake if you do thx for reading
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~madison kilgore: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~madison kilgore: I'd give them a three out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~madison kilgore: For that I would say two out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~madison kilgore: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~madison kilgore taken from his Straight Talk customer service problem that occurred on November 20th, 2017.

Straight Talk

1.90 of 5 stars | 736 reviews

~madison kilgore's Straight Talk Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Straight Talk, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Straight Talk in any way.

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