Straight Talk: I was trying to cancel my auto refill, as it ch...
A Straight Talk customer review by GetHuman user ~dont have one from November 15th, 2017
Background on ~dont have one's case
GetHuman: ~dont have one - can you tell our other Straight Talk customers when your case took place?
~dont have one: Yes I can. It was afternoon, on November 6th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~dont have one a list of common Straight Talk problems)
~dont have one: "SIM Card Transfer" was why I was trying to call.
~dont have one's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dont have one: I was trying to cancel my auto refill, as it cheaper to go to walmart abuy a refill card no answer cant do it on the internet as cant remember pw id etc so what do you do
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~dont have one: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dont have one: I'd give them a five out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~dont have one: For that I would say four out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~dont have one: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dont have one taken from his Straight Talk customer service problem that occurred on November 6th, 2017.