Straight Talk: STRAITTALK IS the worse service ever. new custo...
A Straight Talk customer review by GetHuman user ~i hate straightalk from November 22nd, 2017
Background on ~i hate straightalk's case
GetHuman: ~i hate straightalk - can you tell our other Straight Talk customers when your case took place?
~i hate straightalk: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~i hate straightalk a list of common Straight Talk problems)
~i hate straightalk: "Track an order" was why I was trying to call.
~i hate straightalk's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~i hate straightalk: STRAITTALK IS the worse service ever. new customers: GET ON ANOTHER PLAN! If you have problems with activation or sim card, FORGET IT. You will be placed on hold FOREVER and A DAY (or *) and they must be reading the paper when they say, "Please hold while I check the status of your account"..to make a long story short: GO TO ANOTHER CELL COMPANY, pronto!
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~i hate straightalk: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~i hate straightalk: I'd give them a one out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~i hate straightalk: For that I would say three out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~i hate straightalk: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~i hate straightalk taken from his Straight Talk customer service problem that occurred on November 16th, 2017.