Straight Talk: They helped us get three separate phones up and...
A Straight Talk customer review by GetHuman user ~cry baby from November 25th, 2017
Background on ~cry baby's case
GetHuman: ~cry baby - can you tell our other Straight Talk customers when your case took place?
~cry baby: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~cry baby a list of common Straight Talk problems)
~cry baby: "Account Access" was why I was trying to call.
~cry baby's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cry baby: They helped us get three separate phones up and running and I even got a call back to see if I was happy with my phone.
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~cry baby: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cry baby: I'd give them a two out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~cry baby: For that I would say one out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~cry baby: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cry baby taken from his Straight Talk customer service problem that occurred on November 16th, 2017.