I will never east at Subway restaurants in my l...
A Subway customer review by GetHuman user ~Ben from November 27th, 2017
Background on ~Ben's case
GetHuman: ~Ben - can you tell our other Subway customers when your case took place?
~Ben: Yes I can. It was late at night, on November 21st.
GetHuman: Did you reach out to Subway, and if so, how?
~Ben: I used the 800-888-4848 number I found for on the GetHuman Subway customer phone number page I was on: Subway Customer Service Phone Number
GetHuman: And which of these common Subway customer issues best describes the reason you wanted to talk to them?
Shows ~Ben a list of common Subway problems
~Ben: "Overcharge/Strange charge" was why I was trying to call.
~Ben's review of Subway customer service
GetHuman: So how would you sum up your experience for GetHuman's Subway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ben: I will never east at Subway restaurants in my life. Each store is privately owned and was told that I was denied service because I did not want my sub heated. YES I wanted a cold sub and was denied service because I was told it had to be heated. BOYCOTT SUBWAY FOR LIFE!
GetHuman: Let's quantify your experience contacting Subway. On a scale of 1 to 5, how easy is it go get help on a Subway problem?
~Ben: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ben: I'd give them a one out of five on communication.
GetHuman: And what about Subway's ability to quickly and effectively address your problem?
~Ben: For that I would say one out of five.
GetHuman: And finally- any advice for other Subway customers?
~Ben: Call them early in the day or late. Don't forget any personal or account information you might need for Subway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ben taken from his Subway customer service problem that occurred on November 21st, 2017.
2.26 of 5 stars | 121 reviewsSubway ReviewsSubway's Phone NumberAll Subway contact infoGeneral Subway customer service info
~Ben's Subway Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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