Subway: The employe give actitude, told me leave me alo...

A Subway customer review by GetHuman user ~selvin Bachli from November 22nd, 2017

Background on ~selvin Bachli's case

GetHuman: ~selvin Bachli - can you tell our other Subway customers when your case took place?
~selvin Bachli: Sure. It was afternoon, on November 20th.
GetHuman: Did you reach out to Subway, and if so, how?
~selvin Bachli: I used the 800-888-4848 number I found for on the GetHuman Subway customer phone number page I was on: Subway Customer Service Phone Number
GetHuman: And which of these common Subway customer issues best describes the reason you wanted to talk to them?
(Shows ~selvin Bachli a list of common Subway problems)
~selvin Bachli: "Make a reservation" was why I was trying to call.

~selvin Bachli's review of Subway customer service

GetHuman: So how would you sum up your experience for GetHuman's Subway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~selvin Bachli: The employe give actitude, told me leave me alone, and go away, what tipe of restaurant is Subway and what tipe of employes Subway have??
GetHuman: Let's quantify your experience contacting Subway. On a scale of 1 to 5, how easy is it go get help on a Subway problem?
~selvin Bachli: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~selvin Bachli: I'd give them a two out of five on communication.
GetHuman: And what about Subway's ability to quickly and effectively address your problem?
~selvin Bachli: For that I would say three out of five.
GetHuman: And finally- any advice for other Subway customers?
~selvin Bachli: Call them early in the day or late. Don't forget any personal or account information you might need for Subway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~selvin Bachli taken from his Subway customer service problem that occurred on November 20th, 2017.

Subway

2.26 of 5 stars | 121 reviews

~selvin Bachli's Subway Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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