Subway: Sat there hearing a Automated system for ** min...
A Subway customer review by GetHuman user GetHuman-395511 from November 21st, 2017
Background on GetHuman-395511's case
GetHuman: GetHuman-395511 - can you tell our other Subway customers when your case took place?
GetHuman-395511: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Subway, and if so, how?
GetHuman: And which of these common Subway customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-395511 a list of common Subway problems)
GetHuman-395511: "Make a reservation" was why I was trying to call.
GetHuman-395511's review of Subway customer service
GetHuman: So how would you sum up your experience for GetHuman's Subway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-395511: Sat there hearing a Automated system for ** minutes, Person picks up and was like, Hello? I talked and they hung up. HOW RUDE.
GetHuman: Let's quantify your experience contacting Subway. On a scale of 1 to 5, how easy is it go get help on a Subway problem?
GetHuman-395511: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-395511: I'd give them a five out of five on communication.
GetHuman: And what about Subway's ability to quickly and effectively address your problem?
GetHuman-395511: For that I would say two out of five.
GetHuman: And finally- any advice for other Subway customers?
GetHuman-395511: Call them early in the day or late. Don't forget any personal or account information you might need for Subway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-395511 taken from his Subway customer service problem that occurred on November 19th, 2017.