Suncoast Schools Federal Credit Union: I've spent ** min trying to contact someone at...

A Suncoast Schools Federal Credit Union customer review by GetHuman user ~GM from November 19th, 2017

Background on ~GM's case

GetHuman: ~GM - can you tell our other Suncoast Schools Federal Credit Union customers when your case took place?
~GM: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Suncoast Schools Federal Credit Union, and if so, how?
~GM: I used the 800-999-5887 number I found for on the GetHuman Suncoast Schools Federal Credit Union customer phone number page I was on: Suncoast Schools Federal Credit Union Customer Service Phone Number
GetHuman: And which of these common Suncoast Schools Federal Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~GM a list of common Suncoast Schools Federal Credit Union problems)
~GM: "Setup an account" was why I was trying to call.

~GM's review of Suncoast Schools Federal Credit Union customer service

GetHuman: So how would you sum up your experience for GetHuman's Suncoast Schools Federal Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GM: I've spent ** min trying to contact someone at customer service, and the only person I could talk with, was the operator that actually redirect my phone call to Costumer service having me waiting for or another extra ** min. I have called * time times and is the same thing
GetHuman: Let's quantify your experience contacting Suncoast Schools Federal Credit Union. On a scale of 1 to 5, how easy is it go get help on a Suncoast Schools Federal Credit Union problem?
~GM: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GM: I'd give them a three out of five on communication.
GetHuman: And what about Suncoast Schools Federal Credit Union's ability to quickly and effectively address your problem?
~GM: For that I would say four out of five.
GetHuman: And finally- any advice for other Suncoast Schools Federal Credit Union customers?
~GM: Call them early in the day or late. Don't forget any personal or account information you might need for Suncoast Schools Federal Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~GM taken from his Suncoast Schools Federal Credit Union customer service problem that occurred on November 18th, 2017.

Suncoast Schools Federal Credit Union

2.33 of 5 stars | 20 reviews

~GM's Suncoast Schools Federal Credit Union Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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