Suncoast Schools Federal Credit Union: I was horribly informed that I cannot access my...
A Suncoast Schools Federal Credit Union customer review by GetHuman user ~WSM from November 24th, 2017
Background on ~WSM's case
GetHuman: ~WSM - can you tell our other Suncoast Schools Federal Credit Union customers when your case took place?
~WSM: Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Suncoast Schools Federal Credit Union, and if so, how?
GetHuman: And which of these common Suncoast Schools Federal Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~WSM a list of common Suncoast Schools Federal Credit Union problems)
~WSM: "Setup an account" was why I was trying to call.
~WSM's review of Suncoast Schools Federal Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Suncoast Schools Federal Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~WSM: I was horribly informed that I cannot access my account on the internet because*Suncoast has put a block on the country of Thailand where I now reside until April ****. Suncoast never informed me of this block and it took over * expensive calls before anyone at Suncoast informed me of this block. When I return to USA I will definitely take my funds out of Suncoast
GetHuman: Let's quantify your experience contacting Suncoast Schools Federal Credit Union. On a scale of 1 to 5, how easy is it go get help on a Suncoast Schools Federal Credit Union problem?
~WSM: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~WSM: I'd give them a three out of five on communication.
GetHuman: And what about Suncoast Schools Federal Credit Union's ability to quickly and effectively address your problem?
~WSM: For that I would say four out of five.
GetHuman: And finally- any advice for other Suncoast Schools Federal Credit Union customers?
~WSM: Call them early in the day or late. Don't forget any personal or account information you might need for Suncoast Schools Federal Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~WSM taken from his Suncoast Schools Federal Credit Union customer service problem that occurred on November 18th, 2017.