Surefit.net: I already filled this in and all of a sudden it...
A Surefit.net customer review by GetHuman user ~Nanci S. Fanelli - Willmer from November 11th, 2017
Background on ~Nanci S. Fanelli - Willmer's case
GetHuman: ~Nanci S. Fanelli - Willmer - can you tell our other Surefit.net customers when your case took place?
~Nanci S. Fanelli - Willmer: Sure. It was middle of the night, on November 1st.
GetHuman: Did you reach out to Surefit.net, and if so, how?
GetHuman: And which of these common Surefit.net customer issues best describes the reason you wanted to talk to them?
(Shows ~Nanci S. Fanelli - Willmer a list of common Surefit.net problems)
~Nanci S. Fanelli - Willmer: "Cancel order" was why I was trying to call.
~Nanci S. Fanelli - Willmer's review of Surefit.net customer service
GetHuman: So how would you sum up your experience for GetHuman's Surefit.net customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nanci S. Fanelli - Willmer: I already filled this in and all of a sudden it was gone!!! I ordered a Wing chair cover & a recliner cover. The wing chair cover was NEVER removed from the package. The recliner cover was, it was used for TWO DAYS. It kept slipping off it and so I took it off. I sent it back. I folded it as best as I could, having Multiple Sclerosis & recovering from a Critical car accidcent. I did the best I could!!! They said it looked like it had been used for a long time THAT IS BECAUSE OF THE TYPE OF CHEAP CRUMMY FABRIC THEY USE!!!! I did my absolute best, sent them a kind, informative letter explaining & THAT WAS NOT GOOD ENOUGH FOR THEM TO RETURN MY "Social Sec." money to me!!! I WILL NEVER USE THIS COMPANY AGAIN AND I WILL DO EVERYTHING I CAN TO MAKE THIS KNOWN!!!!!
GetHuman: Let's quantify your experience contacting Surefit.net. On a scale of 1 to 5, how easy is it go get help on a Surefit.net problem?
~Nanci S. Fanelli - Willmer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nanci S. Fanelli - Willmer: I'd give them a one out of five on communication.
GetHuman: And what about Surefit.net's ability to quickly and effectively address your problem?
~Nanci S. Fanelli - Willmer: For that I would say three out of five.
GetHuman: And finally- any advice for other Surefit.net customers?
~Nanci S. Fanelli - Willmer: Call them early in the day or late. Don't forget any personal or account information you might need for Surefit.net to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nanci S. Fanelli - Willmer taken from his Surefit.net customer service problem that occurred on November 1st, 2017.
Surefit.net
1.50 of 5 stars | 2 reviews
~Nanci S. Fanelli - Willmer's Surefit.net Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Surefit.net, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Surefit.net in any way.