Surefit.net: I am ALWAYS respectful and polite. They are inc...

A Surefit.net customer review by GetHuman user ~Elizabeth from November 19th, 2017

Background on ~Elizabeth's case

GetHuman: ~Elizabeth - can you tell our other Surefit.net customers when your case took place?
~Elizabeth: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to Surefit.net, and if so, how?
~Elizabeth: I used the 888-796-0500 number I found for on the GetHuman Surefit.net customer phone number page I was on: Surefit.net Customer Service Phone Number
GetHuman: And which of these common Surefit.net customer issues best describes the reason you wanted to talk to them?
(Shows ~Elizabeth a list of common Surefit.net problems)
~Elizabeth: "Track order" was why I was trying to call.

~Elizabeth's review of Surefit.net customer service

GetHuman: So how would you sum up your experience for GetHuman's Surefit.net customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Elizabeth: I am ALWAYS respectful and polite. They are incredibly rude. I don't understand how they stay in business. I guess they don't need my money or anyone else's. Customer service starts at the top. Do not do business with this vile company.
GetHuman: Let's quantify your experience contacting Surefit.net. On a scale of 1 to 5, how easy is it go get help on a Surefit.net problem?
~Elizabeth: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Elizabeth: I'd give them a one out of five on communication.
GetHuman: And what about Surefit.net's ability to quickly and effectively address your problem?
~Elizabeth: For that I would say one out of five.
GetHuman: And finally- any advice for other Surefit.net customers?
~Elizabeth: Call them early in the day or late. Don't forget any personal or account information you might need for Surefit.net to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Elizabeth taken from his Surefit.net customer service problem that occurred on November 12th, 2017.

Surefit.net

1.50 of 5 stars | 2 reviews

~Elizabeth's Surefit.net Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Surefit.net, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Surefit.net in any way.

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