Swisco: Help line was great. I changed my address by th...
A Swisco customer review by GetHuman user ~new home owner from November 22nd, 2017
Background on ~new home owner's case
GetHuman: ~new home owner - can you tell our other Swisco customers when your case took place?
~new home owner: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Swisco, and if so, how?
GetHuman: And which of these common Swisco customer issues best describes the reason you wanted to talk to them?
(Shows ~new home owner a list of common Swisco problems)
~new home owner: "Overcharge/Strange charge" was why I was trying to call.
~new home owner's review of Swisco customer service
GetHuman: So how would you sum up your experience for GetHuman's Swisco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~new home owner: Help line was great. I changed my address by the time package was sent. US mail is play hide and seek.
GetHuman: Let's quantify your experience contacting Swisco. On a scale of 1 to 5, how easy is it go get help on a Swisco problem?
~new home owner: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~new home owner: I'd give them a one out of five on communication.
GetHuman: And what about Swisco's ability to quickly and effectively address your problem?
~new home owner: For that I would say two out of five.
GetHuman: And finally- any advice for other Swisco customers?
~new home owner: Call them early in the day or late. Don't forget any personal or account information you might need for Swisco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~new home owner taken from his Swisco customer service problem that occurred on November 15th, 2017.
Swisco
1.00 of 5 stars | 6 reviews
~new home owner's Swisco Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
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