Swisco: The phone rings for a minute or so and then it...
A Swisco customer review by GetHuman user ~sdonoso from November 24th, 2017
Background on ~sdonoso's case
GetHuman: ~sdonoso - can you tell our other Swisco customers when your case took place?
~sdonoso: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to Swisco, and if so, how?
GetHuman: And which of these common Swisco customer issues best describes the reason you wanted to talk to them?
(Shows ~sdonoso a list of common Swisco problems)
~sdonoso: "Cancel order" was why I was trying to call.
~sdonoso's review of Swisco customer service
GetHuman: So how would you sum up your experience for GetHuman's Swisco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sdonoso: The phone rings for a minute or so and then it disconnects, there has to be a better way to take care of customer service
GetHuman: Let's quantify your experience contacting Swisco. On a scale of 1 to 5, how easy is it go get help on a Swisco problem?
~sdonoso: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sdonoso: I'd give them a four out of five on communication.
GetHuman: And what about Swisco's ability to quickly and effectively address your problem?
~sdonoso: For that I would say three out of five.
GetHuman: And finally- any advice for other Swisco customers?
~sdonoso: Call them early in the day or late. Don't forget any personal or account information you might need for Swisco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sdonoso taken from his Swisco customer service problem that occurred on November 21st, 2017.
Swisco
1.00 of 5 stars | 6 reviews
~sdonoso's Swisco Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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