Synchrony Bank: I didn't put my Acct * in but my telephone no...
A Synchrony Bank customer review by GetHuman user ~Sue Kidd from November 20th, 2017
Background on ~Sue Kidd's case
GetHuman: ~Sue Kidd - can you tell our other Synchrony Bank customers when your case took place?
~Sue Kidd: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Synchrony Bank, and if so, how?
GetHuman: And which of these common Synchrony Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Sue Kidd a list of common Synchrony Bank problems)
~Sue Kidd: "Complaint" was why I was trying to call.
~Sue Kidd's review of Synchrony Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Synchrony Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sue Kidd: I didn't put my Acct * in but my telephone no. was confirmed via recording. Hope the payment of $***.** goes to the only charge I have. Sue Kidd
GetHuman: Let's quantify your experience contacting Synchrony Bank. On a scale of 1 to 5, how easy is it go get help on a Synchrony Bank problem?
~Sue Kidd: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sue Kidd: I'd give them a one out of five on communication.
GetHuman: And what about Synchrony Bank's ability to quickly and effectively address your problem?
~Sue Kidd: For that I would say five out of five.
GetHuman: And finally- any advice for other Synchrony Bank customers?
~Sue Kidd: Call them early in the day or late. Don't forget any personal or account information you might need for Synchrony Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sue Kidd taken from his Synchrony Bank customer service problem that occurred on November 14th, 2017.