T-Mobile (UK): as a communications company they ****!*** mins...

A T-Mobile (UK) customer review by GetHuman user ~sick of T-mobile from November 24th, 2017

Background on ~sick of T-mobile's case

GetHuman: ~sick of T-mobile - can you tell our other T-Mobile (UK) customers when your case took place?
~sick of T-mobile: Yes. It was morning, on November 21st.
GetHuman: Did you reach out to T-Mobile (UK), and if so, how?
~sick of T-mobile: I used the 0170 731 5000 number I found for on the GetHuman T-Mobile (UK) customer phone number page I was on: T-Mobile (UK) Customer Service Phone Number
GetHuman: And which of these common T-Mobile (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~sick of T-mobile a list of common T-Mobile (UK) problems)
~sick of T-mobile: "Update account information" was why I was trying to call.

~sick of T-mobile's review of T-Mobile (UK) customer service

GetHuman: So how would you sum up your experience for GetHuman's T-Mobile (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sick of T-mobile: as a communications company they ****!*** mins was their best effort and then you can expect to be cut off mid call.*different excuse each time
GetHuman: Let's quantify your experience contacting T-Mobile (UK). On a scale of 1 to 5, how easy is it go get help on a T-Mobile (UK) problem?
~sick of T-mobile: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sick of T-mobile: I'd give them a one out of five on communication.
GetHuman: And what about T-Mobile (UK)'s ability to quickly and effectively address your problem?
~sick of T-mobile: For that I would say three out of five.
GetHuman: And finally- any advice for other T-Mobile (UK) customers?
~sick of T-mobile: Call them early in the day or late. Don't forget any personal or account information you might need for T-Mobile (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sick of T-mobile taken from his T-Mobile (UK) customer service problem that occurred on November 21st, 2017.

T-Mobile (UK)

2.32 of 5 stars | 132 reviews
T-Mobile (UK) ReviewsT-Mobile (UK)'s Phone NumberAll T-Mobile (UK) contact info

~sick of T-mobile's T-Mobile (UK) Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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