TCF Bank: more to the story, no time to tell it all.
A TCF Bank customer review by GetHuman user GetHuman-4082011 from November 29th, 2017
Background on GetHuman-4082011's case
GetHuman: GetHuman-4082011 - can you tell our other TCF Bank customers when your case took place?
GetHuman-4082011: Sure. It was middle of the night, on November 25th.
GetHuman: Did you reach out to TCF Bank, and if so, how?
GetHuman: And which of these common TCF Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-4082011 a list of common TCF Bank problems)
GetHuman-4082011: "Complaint" was why I was trying to call.
GetHuman-4082011's review of TCF Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's TCF Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-4082011: more to the story, no time to tell it all.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-4082011: made a deposit at a branch that did not go through. CS said they would call back in one hour. They did not call. A ***.** deposit, gone.
GetHuman: Let's quantify your experience contacting TCF Bank. On a scale of 1 to 5, how easy is it go get help on a TCF Bank problem?
GetHuman-4082011: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-4082011: I'd give them a five out of five on communication.
GetHuman: And what about TCF Bank's ability to quickly and effectively address your problem?
GetHuman-4082011: For that I would say one out of five.
GetHuman: And finally- any advice for other TCF Bank customers?
GetHuman-4082011: Call them early in the day or late. Don't forget any personal or account information you might need for TCF Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-4082011 taken from his TCF Bank customer service problem that occurred on November 25th, 2017.