TECO Energy, Inc.: i ve been on hold for the past **min and counti...
A TECO Energy, Inc. customer review by GetHuman user ~eidrogo from November 27th, 2017
Background on ~eidrogo's case
GetHuman: ~eidrogo - can you tell our other TECO Energy, Inc. customers when your case took place?
~eidrogo: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to TECO Energy, Inc., and if so, how?
GetHuman: And which of these common TECO Energy, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~eidrogo a list of common TECO Energy, Inc. problems)
~eidrogo: "Meter reading" was why I was trying to call.
~eidrogo's review of TECO Energy, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's TECO Energy, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~eidrogo: i ve been on hold for the past **min and counting, this is rediculas as to am at work and ive spent my lunch time on the phone and got no answer...this is horrible
GetHuman: Let's quantify your experience contacting TECO Energy, Inc.. On a scale of 1 to 5, how easy is it go get help on a TECO Energy, Inc. problem?
~eidrogo: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~eidrogo: I'd give them a one out of five on communication.
GetHuman: And what about TECO Energy, Inc.'s ability to quickly and effectively address your problem?
~eidrogo: For that I would say one out of five.
GetHuman: And finally- any advice for other TECO Energy, Inc. customers?
~eidrogo: Call them early in the day or late. Don't forget any personal or account information you might need for TECO Energy, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~eidrogo taken from his TECO Energy, Inc. customer service problem that occurred on November 18th, 2017.