I just want to say I Love The TJ Maxx in our ho...
A TJ Maxx customer review by GetHuman user ~Mickey from November 15th, 2017
Background on ~Mickey's case
GetHuman: ~Mickey - can you tell our other TJ Maxx customers when your case took place?
~Mickey: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to TJ Maxx, and if so, how?
GetHuman: And which of these common TJ Maxx customer issues best describes the reason you wanted to talk to them?
(Shows ~Mickey a list of common TJ Maxx problems)
~Mickey: "Change order" was why I was trying to call.
~Mickey's review of TJ Maxx customer service
GetHuman: So how would you sum up your experience for GetHuman's TJ Maxx customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mickey: I just want to say I Love The TJ Maxx in our home town of Owasso Oklahoma. Every time I have ever been in there the store has always been very clean and organized. The staff is extremely friendly and helpful. They are always on there toes while I'm waiting in line. I don't think I have ever had to wait anymore then five minutes in line. I love TJ Maxx they always have name brand things and great low prices.There is a blonde girl with this great big smile who I love to have wait on me she is always so friendly and helpful. She always makes my day!
GetHuman: Let's quantify your experience contacting TJ Maxx. On a scale of 1 to 5, how easy is it go get help on a TJ Maxx problem?
~Mickey: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mickey: I'd give them a five out of five on communication.
GetHuman: And what about TJ Maxx's ability to quickly and effectively address your problem?
~Mickey: For that I would say five out of five.
GetHuman: And finally- any advice for other TJ Maxx customers?
~Mickey: Call them early in the day or late. Don't forget any personal or account information you might need for TJ Maxx to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mickey taken from his TJ Maxx customer service problem that occurred on November 13th, 2017.