TRS Recovery Services: I have been trying for days to talk to a real p...
A TRS Recovery Services customer review by GetHuman user ~Jenn Huff from November 15th, 2017
Background on ~Jenn Huff's case
GetHuman: ~Jenn Huff - can you tell our other TRS Recovery Services customers when your case took place?
~Jenn Huff: Yes. It was afternoon, on November 13th.
GetHuman: Did you reach out to TRS Recovery Services, and if so, how?
GetHuman: And which of these common TRS Recovery Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Jenn Huff a list of common TRS Recovery Services problems)
~Jenn Huff: "Cancel service" was why I was trying to call.
~Jenn Huff's review of TRS Recovery Services customer service
GetHuman: So how would you sum up your experience for GetHuman's TRS Recovery Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jenn Huff: I have been trying for days to talk to a real person, it gives me numbers to push and I have not yet been able to talk to a person. It will disconnect me because I do not push a number. How do I talk to a person?
GetHuman: Let's quantify your experience contacting TRS Recovery Services. On a scale of 1 to 5, how easy is it go get help on a TRS Recovery Services problem?
~Jenn Huff: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jenn Huff: I'd give them a one out of five on communication.
GetHuman: And what about TRS Recovery Services's ability to quickly and effectively address your problem?
~Jenn Huff: For that I would say five out of five.
GetHuman: And finally- any advice for other TRS Recovery Services customers?
~Jenn Huff: Call them early in the day or late. Don't forget any personal or account information you might need for TRS Recovery Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jenn Huff taken from his TRS Recovery Services customer service problem that occurred on November 13th, 2017.