TSP Travel: * charges on credit card. * cancelled. Don't k...
A TSP Travel customer review by GetHuman user ~kt from November 11th, 2017
Background on ~kt's case
GetHuman: ~kt - can you tell our other TSP Travel customers when your case took place?
~kt: Sure. It was afternoon, on November 6th.
GetHuman: Did you reach out to TSP Travel, and if so, how?
GetHuman: And which of these common TSP Travel customer issues best describes the reason you wanted to talk to them?
(Shows ~kt a list of common TSP Travel problems)
~kt: "Insurance claim" was why I was trying to call.
~kt's review of TSP Travel customer service
GetHuman: So how would you sum up your experience for GetHuman's TSP Travel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kt: * charges on credit card. * cancelled. Don't know what they were for. Unable to speak to an agent.
GetHuman: Let's quantify your experience contacting TSP Travel. On a scale of 1 to 5, how easy is it go get help on a TSP Travel problem?
~kt: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kt: I'd give them a four out of five on communication.
GetHuman: And what about TSP Travel's ability to quickly and effectively address your problem?
~kt: For that I would say three out of five.
GetHuman: And finally- any advice for other TSP Travel customers?
~kt: Call them early in the day or late. Don't forget any personal or account information you might need for TSP Travel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kt taken from his TSP Travel customer service problem that occurred on November 6th, 2017.