TSP Travel: very strange having to enter * sign repeatedly...
A TSP Travel customer review by GetHuman user ~AustinTaos from November 11th, 2017
Background on ~AustinTaos's case
GetHuman: ~AustinTaos - can you tell our other TSP Travel customers when your case took place?
~AustinTaos: Yeah. It was middle of the night, on November 7th.
GetHuman: Did you reach out to TSP Travel, and if so, how?
GetHuman: And which of these common TSP Travel customer issues best describes the reason you wanted to talk to them?
(Shows ~AustinTaos a list of common TSP Travel problems)
~AustinTaos: "Missing item" was why I was trying to call.
~AustinTaos's review of TSP Travel customer service
GetHuman: So how would you sum up your experience for GetHuman's TSP Travel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AustinTaos: very strange having to enter * sign repeatedly instead of having on option to access without the confirmation or reservation *. Once on the line however the customer service representative was spot on, although seemed a little harried, maybe because initially I was hostile. resolved my inquiry without any delay.
GetHuman: Let's quantify your experience contacting TSP Travel. On a scale of 1 to 5, how easy is it go get help on a TSP Travel problem?
~AustinTaos: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AustinTaos: I'd give them a three out of five on communication.
GetHuman: And what about TSP Travel's ability to quickly and effectively address your problem?
~AustinTaos: For that I would say five out of five.
GetHuman: And finally- any advice for other TSP Travel customers?
~AustinTaos: Call them early in the day or late. Don't forget any personal or account information you might need for TSP Travel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AustinTaos taken from his TSP Travel customer service problem that occurred on November 7th, 2017.