TV Licensing (UK): It was good. Then they sent a letter saying pay...
A TV Licensing (UK) customer review by GetHuman user ~sassy from November 22nd, 2017
Background on ~sassy 's case
GetHuman: ~sassy - can you tell our other TV Licensing (UK) customers when your case took place?
~sassy : Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to TV Licensing (UK), and if so, how?
GetHuman: And which of these common TV Licensing (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~sassy a list of common TV Licensing (UK) problems)
~sassy : "Delivery problem" was why I was trying to call.
~sassy 's review of TV Licensing (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's TV Licensing (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sassy : It was good. Then they sent a letter saying pay ** pound but like I told them I can't afford that*.... Can only pay wat can afford *....
GetHuman: Let's quantify your experience contacting TV Licensing (UK). On a scale of 1 to 5, how easy is it go get help on a TV Licensing (UK) problem?
~sassy : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sassy : I'd give them a two out of five on communication.
GetHuman: And what about TV Licensing (UK)'s ability to quickly and effectively address your problem?
~sassy : For that I would say one out of five.
GetHuman: And finally- any advice for other TV Licensing (UK) customers?
~sassy : Call them early in the day or late. Don't forget any personal or account information you might need for TV Licensing (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sassy taken from his TV Licensing (UK) customer service problem that occurred on November 16th, 2017.