Taco Bell: Extremely poor service & the food that I ordere...
A Taco Bell customer review by GetHuman user GetHuman-261099 from November 27th, 2017
Background on GetHuman-261099's case
GetHuman: GetHuman-261099 - can you tell our other Taco Bell customers when your case took place?
GetHuman-261099: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-261099 a list of common Taco Bell problems)
GetHuman-261099: "Complaint" was why I was trying to call.
GetHuman-261099's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-261099: Extremely poor service & the food that I ordered was not what was given to me. Totally wrong food, They weren't paying attention to me (the customer) the person on the other end of their cell phone was much more important than I was (the customer who paid and was given wrong items)
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
GetHuman-261099: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-261099: I'd give them a five out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
GetHuman-261099: For that I would say four out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
GetHuman-261099: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-261099 taken from his Taco Bell customer service problem that occurred on November 23rd, 2017.