Taco Bell: I ordered dinner in drive thru for my family...
A Taco Bell customer review by GetHuman user ~disgusted from November 16th, 2017
Background on ~disgusted's case
GetHuman: ~disgusted - can you tell our other Taco Bell customers when your case took place?
~disgusted: Yeah. It was late at night, on November 9th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~disgusted a list of common Taco Bell problems)
~disgusted: "Cancel an Order" was why I was trying to call.
~disgusted's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgusted: I ordered dinner in drive thru for my family. I was told the empanada's would take * minutes and to pull in front and they would bring them out. I sat and waited with my car running for ** minutes and finally called the store since I had a receipt with the phone number. The mgr answered and I asked if he forgot about me. He was clueless and I said Ummm look out front, remember the empanada's ? Needless to say I swore I would not go back, but unfortunately I made that mistake tonight. I ordered * beef mini quesidilla's. Got home and guess what? They are all chicken. This is the *rd time this has happened at * different taco bells. Is there a problem telling the difference from a chicken and a cow? I threw away my order.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~disgusted: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgusted: I'd give them a two out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~disgusted: For that I would say three out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~disgusted: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgusted taken from his Taco Bell customer service problem that occurred on November 9th, 2017.