Taco bell by wolf rd and kifer after central ex...
A Taco Bell customer review by GetHuman user ~evie b from November 17th, 2017
Background on ~evie b's case
GetHuman: ~evie b - can you tell our other Taco Bell customers when your case took place?
~evie b: Yes. It was morning, on November 10th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~evie b a list of common Taco Bell problems)
~evie b: "Complaint" was why I was trying to call.
~evie b's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~evie b: Taco bell by wolf rd and kifer after central expwy. It happened.* times that employees give me wrong food and not the food that i ordered. I called and spoke with the manager over the phone. The manager says to give my name so they can reimmburst my money by sending thru mail. And this.makes.me more unhappy. Instead of telling me to go back and give me.the right order. Employees.should concentrate of what they are doing. They keep talking and talking and making mistake giving wrong food to customer. They should hire people who can understand more english. I will never buy at taco bell again.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~evie b: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~evie b: I'd give them a one out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~evie b: For that I would say one out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~evie b: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~evie b taken from his Taco Bell customer service problem that occurred on November 10th, 2017.