Taco bell on lake worth rd in greenacres Florid...
A Taco Bell customer review by GetHuman user ~jenn from November 23rd, 2017
Background on ~jenn's case
GetHuman: ~jenn - can you tell our other Taco Bell customers when your case took place?
~jenn: Yeah. It was late at night, on November 13th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~jenn a list of common Taco Bell problems)
~jenn: "Refund" was why I was trying to call.
~jenn's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jenn: Taco bell on lake worth rd in greenacres Florida is horrible. They didn't have beef, so they had you get steak or chicken on your items. Then they up charged you for it because they didn't have their products ready. The shells were stale and the soft shells were hard as a rock. There was barely any chicken or cheese on the crunch wraps that we just paid extra for cause they didn't have beef. Then when I called to speak to a manager "Brian" he got an attitude and hung up on me. Then when I called back he picked up and kept hanging up on me. I will never go back to this taco bell again.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~jenn: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jenn: I'd give them a four out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~jenn: For that I would say three out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~jenn: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jenn taken from his Taco Bell customer service problem that occurred on November 13th, 2017.