The Taco Bell in West Haverstraw, ny is a joke...
A Taco Bell customer review by GetHuman user ~Turbo diesel from November 23rd, 2017
Background on ~Turbo diesel's case
GetHuman: ~Turbo diesel - can you tell our other Taco Bell customers when your case took place?
~Turbo diesel: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~Turbo diesel a list of common Taco Bell problems)
~Turbo diesel: "Refund" was why I was trying to call.
~Turbo diesel's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Turbo diesel: The Taco Bell in West Haverstraw, ny is a joke at best. The wait times are the worst. I will say this experience has taught me well, make your own food or go somewhere else. I work my *** off for my money why had it over easily for trashbag food. Never again I'd rather starve.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~Turbo diesel: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Turbo diesel: I'd give them a one out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~Turbo diesel: For that I would say five out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~Turbo diesel: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Turbo diesel taken from his Taco Bell customer service problem that occurred on November 21st, 2017.