Taco Bell: The cashier was unfriendly and barely dpoke a w...
A Taco Bell customer review by GetHuman user GetHuman-227012 from November 17th, 2017
Background on GetHuman-227012's case
GetHuman: GetHuman-227012 - can you tell our other Taco Bell customers when your case took place?
GetHuman-227012: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-227012 a list of common Taco Bell problems)
GetHuman-227012: "Cancel an Order" was why I was trying to call.
GetHuman-227012's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-227012: The cashier was unfriendly and barely dpoke a word. Witnessed the shift manager giving a cigarette to an off the clock employee. That employee then took my Togo bag from the line prep guy and proceeded to sling it backwards at me without turning around. She would have hit me if I wouldn't have moved back. All while holding an unlit cigarette by the food station. The shift manager and the employees need better training and much better supervision. I got a refund and will not return to the Tillmans corner, Alabama location. Bad bad service and unclean habits like having cigarettes around the food being served to the public.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
GetHuman-227012: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-227012: I'd give them a four out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
GetHuman-227012: For that I would say one out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
GetHuman-227012: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-227012 taken from his Taco Bell customer service problem that occurred on November 9th, 2017.