Taco Bell: Woodlans tx * **** Six Pines Dr *The cashier wa...
A Taco Bell customer review by GetHuman user ~LeslieOs from November 18th, 2017
Background on ~LeslieOs's case
GetHuman: ~LeslieOs - can you tell our other Taco Bell customers when your case took place?
~LeslieOs: Yes. It was evening, on November 15th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~LeslieOs a list of common Taco Bell problems)
~LeslieOs: "Account Access" was why I was trying to call.
~LeslieOs's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LeslieOs: Woodlans tx * **** Six Pines Dr *The cashier was really really rude . My mom went alone because I couldn't go with her.(She doesn't speak English well) luckily the Cashier - Henry B knows Spanish my mom tells the guy her order and they start laughing do to her accent . They kept making her repeat it just for their own amusement. After that my mom comes home and tells me about it I look at the receipt and call them . I ask for the manager and They pass me to Henry B as I'm telling h my complaint he acts as if he can't hear me . What and awesome "Manager" they go there huh? *My mom went to go get food not to go get made fun of .*It's not right . I hope y'all do something about it .
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~LeslieOs: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LeslieOs: I'd give them a two out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~LeslieOs: For that I would say five out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~LeslieOs: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LeslieOs taken from his Taco Bell customer service problem that occurred on November 15th, 2017.