Taco Bueno: I went thru the drive thru and ivwas told to pu...
A Taco Bueno customer review by GetHuman user ~m12 from November 21st, 2017
Background on ~m12's case
GetHuman: ~m12 - can you tell our other Taco Bueno customers when your case took place?
~m12: Sure. It was late at night, on November 11th.
GetHuman: Did you reach out to Taco Bueno, and if so, how?
GetHuman: And which of these common Taco Bueno customer issues best describes the reason you wanted to talk to them?
(Shows ~m12 a list of common Taco Bueno problems)
~m12: "Make a reservation" was why I was trying to call.
~m12's review of Taco Bueno customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bueno customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~m12: I went thru the drive thru and ivwas told to pull around to the front that my food would be taken out. * min later no food. I pulled back thru the drive thru and took another * minutes. And all they said was sorry for the wait. Really and the food was cold. I called the district manager and she said shr would call them tp find out what happen and call me back. And she never did. I will never go back to taco bueno again. Worst service
GetHuman: Let's quantify your experience contacting Taco Bueno. On a scale of 1 to 5, how easy is it go get help on a Taco Bueno problem?
~m12: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~m12: I'd give them a two out of five on communication.
GetHuman: And what about Taco Bueno's ability to quickly and effectively address your problem?
~m12: For that I would say one out of five.
GetHuman: And finally- any advice for other Taco Bueno customers?
~m12: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bueno to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~m12 taken from his Taco Bueno customer service problem that occurred on November 11th, 2017.