Taco Bueno: To whom it may concern,**My name is Deborah Hil...
A Taco Bueno customer review by GetHuman user ~Dwalker from November 24th, 2017
Background on ~Dwalker's case
GetHuman: ~Dwalker - can you tell our other Taco Bueno customers when your case took place?
~Dwalker: Sure. It was evening, on November 22nd.
GetHuman: Did you reach out to Taco Bueno, and if so, how?
GetHuman: And which of these common Taco Bueno customer issues best describes the reason you wanted to talk to them?
(Shows ~Dwalker a list of common Taco Bueno problems)
~Dwalker: "Make a reservation" was why I was trying to call.
~Dwalker's review of Taco Bueno customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bueno customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dwalker: To whom it may concern,**My name is Deborah Hill Walker and I am so sad to have to write this letter. I have been a taco Bueno lover since I was a child. I am ** years of age and I have eaten at the taco Bueno on **rd and Pennsylvania (store ***** order *******, ******) for ** * years. I am so hurt and offended at the way I treated today when I left my job at lunch and ran to Taco Bueno. I work for the state and usually have many orders that I bring back to my follow Bueno lovers and was told today that I could only use one coupon per visit. In all the years I have eaten at the Bueno I have never heard that especially when you have *-* different orders. I asked the young lady at the drive thru if I could come in and use the other coupon since I had another order for my Director. She hesitated and then came back and told me that I could come in and use the other coupon. When I parked my car and went in the young girl at the register took my order with no problem said nothing abo
GetHuman: Let's quantify your experience contacting Taco Bueno. On a scale of 1 to 5, how easy is it go get help on a Taco Bueno problem?
~Dwalker: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dwalker: I'd give them a one out of five on communication.
GetHuman: And what about Taco Bueno's ability to quickly and effectively address your problem?
~Dwalker: For that I would say four out of five.
GetHuman: And finally- any advice for other Taco Bueno customers?
~Dwalker: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bueno to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dwalker taken from his Taco Bueno customer service problem that occurred on November 22nd, 2017.