Tampa Bay Times: No replacement papers available for one that wa...
A Tampa Bay Times customer review by GetHuman user ~Tom from November 27th, 2017
Background on ~Tom's case
GetHuman: ~Tom - can you tell our other Tampa Bay Times customers when your case took place?
~Tom: Yes I can. It was evening, on November 23rd.
GetHuman: Did you reach out to Tampa Bay Times, and if so, how?
GetHuman: And which of these common Tampa Bay Times customer issues best describes the reason you wanted to talk to them?
(Shows ~Tom a list of common Tampa Bay Times problems)
~Tom: "Lower my bill" was why I was trying to call.
~Tom's review of Tampa Bay Times customer service
GetHuman: So how would you sum up your experience for GetHuman's Tampa Bay Times customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tom: No replacement papers available for one that was soaking wet. service was poor phone call resulted in nothing as the representative sat silently on the phone u nothing as the representative sat silently on the phone unable to resolve a simple problem. I am guessing this is part of the reason the Saint Pete Times blows them away in Number of subscribers
GetHuman: Let's quantify your experience contacting Tampa Bay Times. On a scale of 1 to 5, how easy is it go get help on a Tampa Bay Times problem?
~Tom: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tom: I'd give them a four out of five on communication.
GetHuman: And what about Tampa Bay Times's ability to quickly and effectively address your problem?
~Tom: For that I would say five out of five.
GetHuman: And finally- any advice for other Tampa Bay Times customers?
~Tom: Call them early in the day or late. Don't forget any personal or account information you might need for Tampa Bay Times to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tom taken from his Tampa Bay Times customer service problem that occurred on November 23rd, 2017.