Target Pharmacy Rewards: Seniors Penalized
A Target Pharmacy Rewards customer review by GetHuman user GetHuman-jmpbert from November 29th, 2017
Background on GetHuman-jmpbert's case
GetHuman: GetHuman-jmpbert - can you tell our other Target Pharmacy Rewards customers when your case took place?
GetHuman-jmpbert: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Target Pharmacy Rewards, and if so, how?
GetHuman: And which of these common Target Pharmacy Rewards customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jmpbert a list of common Target Pharmacy Rewards problems)
GetHuman-jmpbert: "Product information" was why I was trying to call.
GetHuman-jmpbert's review of Target Pharmacy Rewards customer service
GetHuman: So how would you sum up your experience for GetHuman's Target Pharmacy Rewards customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jmpbert: Seniors Penalized
GetHuman: Can you tell the rest of us a bit more from what happened on 11/20/17?
GetHuman-jmpbert: Have been a happy Target guest for years. My wife is turning ** this month and prescriptions, even though we pay the exact same co-pay, are now excluded from Target Pharmacy Rewards. It feels like one is penalized for turning ** when those of us on fixed incomes can use this benefit most. We are very disappointed.
GetHuman: Let's quantify your experience contacting Target Pharmacy Rewards. On a scale of 1 to 5, how easy is it go get help on a Target Pharmacy Rewards problem?
GetHuman-jmpbert: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jmpbert: I'd give them a four out of five on communication.
GetHuman: And what about Target Pharmacy Rewards's ability to quickly and effectively address your problem?
GetHuman-jmpbert: For that I would say three out of five.
GetHuman: And finally- any advice for other Target Pharmacy Rewards customers?
GetHuman-jmpbert: Call them early in the day or late. Don't forget any personal or account information you might need for Target Pharmacy Rewards to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jmpbert taken from his Target Pharmacy Rewards customer service problem that occurred on November 20th, 2017.