Tried to use my Target Pharmacy Rewards card on...

A Target Pharmacy Rewards customer review by GetHuman user ~lori from November 28th, 2017

Background on ~lori's case

GetHuman: ~lori - can you tell our other Target Pharmacy Rewards customers when your case took place?
~lori: Yes I can. It was late at night, on November 22nd.
GetHuman: Did you reach out to Target Pharmacy Rewards, and if so, how?
~lori: I used the 877-798-2743 number I found for on the GetHuman Target Pharmacy Rewards customer phone number page I was on: Target Pharmacy Rewards Customer Service Phone Number
GetHuman: And which of these common Target Pharmacy Rewards customer issues best describes the reason you wanted to talk to them?
(Shows ~lori a list of common Target Pharmacy Rewards problems)
~lori: "Overcharge/Strange charge" was why I was trying to call.

~lori's review of Target Pharmacy Rewards customer service

GetHuman: So how would you sum up your experience for GetHuman's Target Pharmacy Rewards customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lori: Tried to use my Target Pharmacy Rewards card on a crib that was only available on-line. I was assured in the store I would be able to use it on line.*I was not sure where to put the code - when I called I was told the pharmacy rewards are only good in-store. *After reading details of the card on line, it specifically says the card can be used for online purchases. As a courtesy, the rep did give me the *% off.*Please advise customer service of the rules.
GetHuman: Let's quantify your experience contacting Target Pharmacy Rewards. On a scale of 1 to 5, how easy is it go get help on a Target Pharmacy Rewards problem?
~lori: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lori: I'd give them a four out of five on communication.
GetHuman: And what about Target Pharmacy Rewards's ability to quickly and effectively address your problem?
~lori: For that I would say one out of five.
GetHuman: And finally- any advice for other Target Pharmacy Rewards customers?
~lori: Call them early in the day or late. Don't forget any personal or account information you might need for Target Pharmacy Rewards to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lori taken from his Target Pharmacy Rewards customer service problem that occurred on November 22nd, 2017.

Target Pharmacy Rewards

3.33 of 5 stars | 34 reviews

~lori's Target Pharmacy Rewards Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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