Target: I live in France after spending the holidays in...
A Target customer review by GetHuman user ~lolo973 from November 27th, 2017
Background on ~lolo973's case
GetHuman: ~lolo973 - can you tell our other Target customers when your case took place?
~lolo973: Yes I can. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~lolo973 a list of common Target problems)
~lolo973: "Track an Order" was why I was trying to call.
~lolo973's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lolo973: I live in France after spending the holidays in the United State of America , Los Angeles ********** at *. I made purchases in your Target store in Campton . Fraudulent purchases have been detected in your stores as of **.**.**** amounting to *,***.** euros, while I returned to France on **.**.**** , I have all the evidence of these fraudulent transactions I can give you more details , by sending you my bank statement and a complaint filed by the French police.*The purpose of my application is reimbursement for purchases that were not made ******€*******€*by me . in the shortest time possible, I know you are a friendly company , thank you .
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~lolo973: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lolo973: I'd give them a four out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~lolo973: For that I would say five out of five.
GetHuman: And finally- any advice for other Target customers?
~lolo973: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lolo973 taken from his Target customer service problem that occurred on November 20th, 2017.