Target: Waited for merchandise and was NEVER delivered...
A Target customer review by GetHuman user ~sandy hill from November 23rd, 2017
Background on ~sandy hill's case
GetHuman: ~sandy hill - can you tell our other Target customers when your case took place?
~sandy hill: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~sandy hill a list of common Target problems)
~sandy hill: "Refund an Order" was why I was trying to call.
~sandy hill's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sandy hill: Waited for merchandise and was NEVER delivered after * promised dates * finally gave up and cancelled order. VERY poor service with NO follow up. THE WORST experience possible. Will never shop at Target again!!!!
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~sandy hill: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sandy hill: I'd give them a one out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~sandy hill: For that I would say one out of five.
GetHuman: And finally- any advice for other Target customers?
~sandy hill: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sandy hill taken from his Target customer service problem that occurred on November 17th, 2017.