I have decided that Target has gone out of its...

A Target customer review by GetHuman user ~Saga from November 26th, 2017

Background on ~Saga's case

GetHuman: ~Saga - can you tell our other Target customers when your case took place?
~Saga: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to Target, and if so, how?
~Saga: I used the 800-440-0680 number I found for on the GetHuman Target customer phone number page I was on: Target Customer Service Phone Number
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~Saga a list of common Target problems)
~Saga: "Refund an Order" was why I was trying to call.

~Saga's review of Target customer service

GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Saga: I have decided that Target has gone out of its way to make it difficult to call to resolve issues. I seriously think they have even engineered annoying "holding" music to discourage people from staying on hold. When I asked for a supervisor I was given someone's voice mail. But what I find the worst is that employees constantly tell you that they can't do something -- like transfer you to the proper person -- because the "System" won't allow them to. It's creepy! Like a bad sci-fi movie!
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~Saga: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Saga: I'd give them a four out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~Saga: For that I would say one out of five.
GetHuman: And finally- any advice for other Target customers?
~Saga: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Saga taken from his Target customer service problem that occurred on November 21st, 2017.


1.87 of 5 stars | 222 reviews

~Saga's Target Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Target, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Target in any way.

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