Target: Two separate phone calls, total of ** minutes o...
A Target customer review by GetHuman user GetHuman-183694 from November 19th, 2017
Background on GetHuman-183694's case
GetHuman: GetHuman-183694 - can you tell our other Target customers when your case took place?
GetHuman-183694: Yes. It was late at night, on November 12th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-183694 a list of common Target problems)
GetHuman-183694: "Complaint" was why I was trying to call.
GetHuman-183694's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-183694: Two separate phone calls, total of ** minutes on the phone, good experience until we talked to a supervisor who was extremely rude. Bottom line - will never order on Target.com again.
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
GetHuman-183694: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-183694: I'd give them a two out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
GetHuman-183694: For that I would say three out of five.
GetHuman: And finally- any advice for other Target customers?
GetHuman-183694: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-183694 taken from his Target customer service problem that occurred on November 12th, 2017.