Target: The customer service rep at first wasn't speaki...
A Target customer review by GetHuman user ~Miss Anonymous from November 25th, 2017
Background on ~Miss Anonymous's case
GetHuman: ~Miss Anonymous - can you tell our other Target customers when your case took place?
~Miss Anonymous: Sure. It was morning, on November 23rd.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~Miss Anonymous a list of common Target problems)
~Miss Anonymous: "Return an Order" was why I was trying to call.
~Miss Anonymous's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Miss Anonymous: The customer service rep at first wasn't speaking clearly, but then was able to slow his pace on his own, and speak more clearly with his limited English skills. I called to inquire about an out of stock item that was only sold online. He told me he couldn't guarantee when the item would be restocked, (which I already knew) but he did let me know when the web site would be updated to check back for new stock. Helpful information. Glad I found this web site!
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~Miss Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Miss Anonymous: I'd give them a one out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~Miss Anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other Target customers?
~Miss Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Miss Anonymous taken from his Target customer service problem that occurred on November 23rd, 2017.