Target: Your credit card system has been breached again...

A Target customer review by GetHuman user ~Michael kirk from November 23rd, 2017

Background on ~Michael kirk's case

GetHuman: ~Michael kirk - can you tell our other Target customers when your case took place?
~Michael kirk: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Target, and if so, how?
~Michael kirk: I used the 800-440-0680 number I found for on the GetHuman Target customer phone number page I was on: Target Customer Service Phone Number
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~Michael kirk a list of common Target problems)
~Michael kirk: "Track an Order" was why I was trying to call.

~Michael kirk's review of Target customer service

GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Michael kirk: Your credit card system has been breached again and target shows a huge lack of concern. . Our credit card has been charged to the excess of **** dollars. .
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~Michael kirk: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Michael kirk: I'd give them a three out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~Michael kirk: For that I would say two out of five.
GetHuman: And finally- any advice for other Target customers?
~Michael kirk: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Michael kirk taken from his Target customer service problem that occurred on November 18th, 2017.


1.87 of 5 stars | 222 reviews

~Michael kirk's Target Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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