Target: did not receive advertised deal in store

A Target customer review by GetHuman user GetHuman-belle04 from December 1st, 2017

Background on GetHuman-belle04's case

GetHuman: GetHuman-belle04 - can you tell our other Target customers when your case took place?
GetHuman-belle04: Yup. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman-belle04: I used the 800-440-0680 number I found for on the GetHuman Target customer phone number page I was on: Target Customer Service Phone Number
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-belle04 a list of common Target problems
GetHuman-belle04: "Returns" was why I was trying to call.

GetHuman-belle04's review of Target customer service

GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-belle04: did not receive advertised deal in store
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-belle04: I completed a transaction for * packs of Huggies diapers and was to receive a $* catalina and a $** gift card for completing it by January **th as stated in an ad. I received the gift card but not the catalina and was told by customer service that the catalinas are given at random but it was advertised that you should get it if you did the deal.
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
GetHuman-belle04: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-belle04: I'd give them a three out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
GetHuman-belle04: For that I would say one out of five.
GetHuman: And finally- any advice for other Target customers?
GetHuman-belle04: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-belle04 taken from his Target customer service problem that occurred on November 24th, 2017.

Target

1.87 of 5 stars | 222 reviews
Target ReviewsTarget's Phone NumberAll Target contact infoGeneral Target customer service info
GetHuman-belle04's Target Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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